Frequently Asked Questions

Everything you need to know before your first clean.

How is the price calculated?

Your price is based on the size of your home, the number of bedrooms and bathrooms, the type of cleaning and any extras you choose. Use our instant quote calculator to see your estimate right away. We confirm the final price with you before the visit.

How long does a deep clean take?

Most homes take 4 to 8 hours with a team of two or three, depending on size and condition.

Does the home need to be empty?

Yes, move-in / move-out cleaning works best in an empty home so we can reach inside cabinets, closets and appliances.

When should post-construction cleaning be scheduled?

After all trades have finished and before the furniture moves in. We also offer a rough clean during the project and a final touch-up clean.

Do I need to provide cleaning supplies?

No. Our team brings professional equipment and eco-friendly cleaning products. If you prefer we use specific products, just let us know.

Should I book a deep clean before recurring service?

We recommend it. A first deep clean resets your home so regular visits keep it at that level.

Are your cleaners insured and background-checked?

Yes. Deep Clean Experts LLC is fully insured, and every team member is background-checked and trained before their first clean.

Do I need to be home during the cleaning?

Not at all. Many customers give us a key, door code or lockbox access. We will confirm the entry details when we schedule your visit.

What if I am not happy with the cleaning?

We offer a satisfaction guarantee. Contact us within 24 hours and we will come back to re-clean the areas you are not happy with, free of charge.

How do I reschedule or cancel?

Call or email us at least 24 hours before your appointment and we will gladly move it to a better time.

Do you offer recurring cleaning discounts?

Yes — weekly visits save 15%, every-two-weeks visits save 10% and monthly visits save 5%.

Which areas do you serve?

We clean homes and businesses in Houston, Katy, Richmond, Sugar Land, Missouri City, Bellaire and nearby communities.